Products and Services - Client Builders - We do the work, YOU get the credit!

Client Cards

We do the work, YOU get the credit!

We all know that Customer Loyalty can have a HUGE impact on our business. However, demanding schedules seem to hinder us from making the ongoing personal contact loyal customers expect and deserve. In addition, everyone is bombarded with emails, voicemails and flyers, which are often deleted, skipped over or thrown away without having the lasting impression we need.

Client Builders specializes in unique, personalized and customized direct mailing programs, to help sales professionals and businesses build repeat and referral business. Most important to you - Our mailings get opened AND read - over a 90% open rate! When you remember your clients and express your appreciation, they will come back again and again, referring colleagues, family and friends, which means MORE business for you!

Several Unique Programs To Choose From

Customer Follow-up
Client Appreciation
Referral Programs
Personal Sphere Programs
Holiday & Special Occasions

We Manage The Day-To-Day To Keep You In Touch So You Can:

Focus on what you do best
Spend time on what makes you the most money
Get all the credit, while we do the work!

Sales Leads and Mailing Lists

Client Builders, LLC has access to the world's finest databases. Over 14 million U.S. businesses and 200 million U.S. consumers (Canadian Databases are also available). These are the same databases that the largest corporations use for direct marketing, database marketing, analyzing their customers, and making their sales and marketing more productive and efficient. In conjunction with our Client Cards program (post cards are also available), these products and services can be used to find new customers, increase revenue, cut selling costs, and increase profits. Plus, in most cases we can have your lists in a matter of minutes!

You can select consumer lists by income, age, geography, home owners, renters, home value, zip codes, area codes, gender, seniors, and much, much, more.

For business lists, you can select by, business type, sales, employee size, credit rating, years in business, location type, job title, and more.

Get the lists you need like: new homeowners, new movers & new businesses, bankruptcy and tax lien Lists, Doctors, Dentists and other medical lists, executives and professionals, plus other lists for businesses and consumers! Call for details.

Direct Mail Programs

We can create a complete customized direct mail program to meet your marketing needs. Provide us with the criteria or we can work with you to determine who you would like to target. Then, we'll query the database, create a custom list, print full color postcards or flyers and handle all of the mailing services for you! With Client Builders, a customized direct mail program is only a phone call away. Call for details.

Gift Baskets

Client Builders offers quality gift baskets that are affordable and memorable. Whether you need to send a gift basket for a Birthday, Holiday, Thank You or other special occasion, just give us a call. Plus, we can create an entire loyalty program in conjunction with our Client Card program for the ultimate impact! And, with our customized software, we can schedule delivery of your baskets for an entire year or more, so you don't have to worry about remembering! We do the work, YOU get the credit! Call for details.

Consulting Services

Building customer loyalty takes more than just a marketing plan. From Operations to Customer Service, your business needs to be firing on all cylinders. Client Builders provides Consulting Services for businesses of all sizes. Our Partners have over 65 years of combined experience working with start-ups to Fortune 100 Companies, and are personally involved in every Consulting project we accept.

Our focus is not just on stimulating improvement or efficiency, but also on helping you create a culture that breeds long term success. We are not just an outsider, instead we work as part of your team, and our approaches are based on a customer-centric perspective. We can work with employees and management at all levels, helping you identify problem areas and find solutions to a broad variety of issues. Listed below is just some of the consulting and contract services we can provide.

Services Available

Proactive Customer Retention Programs

In today's competitive business world you need to be proactive to retain customers. We can help you create custom retention programs that will help build customer loyalty.
Employee Morale Issues

Employee morale can have a dramatic affect on Customer Loyalty especially in the areas of customer service. Client Builders can help you determine what is causing low morale and help you find solutions. As skilled Consultants many times we can get feedback that you would not normally receive. This means we can help you find solutions to problems whether it be "perception" or reality.
Customer Relationship Management

Managing the customer relationship is an integral part of any customer loyalty program. We can help you evaluate your customer touch points and make recommendations on how to improve.
Value-Based Cost Reduction initiatives

It seems that as each year goes by, managers are being asked to do more with less. Meeting budget objectives while maintaining or improving service levels can be an almost impossible task. We can help you identify ways to reduce costs while evaluating the impacts, and provide recommendations.
Call Center Evaluations

Call centers need to be evaluated based on more than a list of metrics. Inefficiencies and sub par support can cost you unnecessary expense and customers.
Employee Recognition Programs

We all need positive reinforcement. It's just human nature. A well thought out employee recognition program can have a significant impact on productivity, employee morale, AND customer loyalty. But, be careful, if you don't recognize the right things, you won't get the behavior you are looking for. Worse yet, you may get the behavior you don't want! Client Builders can help you design an employee recognition program that encourages the behavior you want and gives the recognition your top employees deserve!
Process Improvement

Inefficiencies in Operations can lead to missed expectations and dissatisfied customers. From Order Processing to Service Delivery, Customer Support to Receivables Management, we can help you identify inefficiencies and work with you to provide recommendations for improvement.
Customer or Employee Surveys

Want to find out what your customers and/or employees really think? We will work with you to create a survey that gets the feedback you need to keep your business moving in the right direction.
Customer Loyalty Training

Is customer service an attitude, or just a department? Client Builders can help train your employees to recognize the impact that they have and what makes customers happy and loyal. We will work with you to teach them what makes their work worthwhile and what impact they have on both the external and internal customer.